We will repeat the process again after it has been serviced before being returned to you. Your keys will also be sanitized when we receive them and once again before being returned to you.
In our office we have hand sanitizer on the counter available to you when you enter. All common contact places will be wiped down on a consistent basis throughout the day. Our kid’s area is currently closed to prevent the spead of more germs at this time.
We do ask if you come in our waiting room, that you wear a mask as Kansas City is under a mask mandate. Our staff will be doing the same. We are following the social distancing protecal, as well as having a plexiglass shield between our staff and customers at the counter. A clean-air machine is also in our waiting room at this time as we take every precaution necessary for your safety.
We do ask if you are sick in any way, or have had someone in your vehicle that has been either, please let us know so that we can arrange to make other arrangements for you and take the extra precautions necessary to protect our team.
Thank you for not only your support, but also your patience. Please follow us on Facebook for any changes or updates. Let us remember too, while we adjust, so are our littles. We will be sharing some fun car activities and Terri will be reading some of our family’s favorite car books for our Facebook family in the weeks to come. Laughs and heartfelt posts for all of you as well, since we do post daily. While things may be unknown, know you can depend on us to be there for you. You are in our prayers, Otto Service family. Be safe.